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KINERJA APARATUR SIPIL NEGARA DINAS PARIWISATA DALAM PENGEMBANGAN OBJEK WISATA KABUPATEN MUNA PROVINSI SULAWESI TENGGARA

Author : Muhammad Rais Rahmat Razak



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Date:
13-08-2022

Author:
Muhammad Rais Rahmat Razak

Abstrak:
This research is motivated by three things, namely the management system in an effort to develop tourism objects by the state civil apparatus of the tourism office is still not optimal, the target and realization of levies for the tourism sector from year to year is still not maximized, and there is no regional income that goes into the treasury. areas of the tourism sector in 2020. Objectives: The purpose of this study was to determine, analyze, and describe the performance of the State Civil Apparatus at the Tourism Office of Muna Regency.Methods: This study uses a qualitative descriptive method with an inductive approach and analysis of the performance of the state civil apparatus according to the theory of effectiveness according to Dwiyanto by covering several dimensions, productivity, service quality, responsiveness, responsibility, accountability. Data collection techniques by means of observation, interviews and documentation. Results/Findings: The performance of the state civil apparatus of the tourism office of Muna Regency, Southeast Sulawesi Province has not been maximized, marked by the achievement of performance indicators, but every year the apparatus always makes improvements and performance improvements.Conclusion: The performance of the Muna Regency Tourism Office apparatus in managing Muna Regency tourism objects has not been maximized. This can be seen from the achievements of the five performance indicators. The inhibiting factor in the management of tourism objects in Muna Regency, namely the facilities and infrastructure supporting tourism are still inadequate. One of them is the existence of public toilets and changing rooms and the availability of parking spaces that are still narrow. In addition, the cleanliness of the tourist attraction environment has not been maintained, as well as the weak administration and supervision system of the Tourism Office Keywords: performance, tourism object development

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