This study aims to analyze the application of electronic government and the factors
that influence the improvement in public services in village governance. The method used is
qualitative research. The informants of this study were determined by an accidental sampling
technique with 15 people. Data collection is done through observation, in-depth interviews, and
documentation studies. The collected data is processed using data analysis techniques that
include interview transcripts, data reduction, analysis, interpretation, and triangulation to
conclude further. This study indicates that the application of electronic government in improving
public services in the village government is not optimal because the village government has not
prioritized the electronic government. The services provided are still complicated; there are still
many services that have not been reserved for electronic-based services, which have resulted in
ineffective and efficient services. It causes public servants to be less good. The dominant factors
affecting the network are the internet, consistency, and resources.